Graftstudio

Miller Harris

Ongoing Shopify Plus work for London's couture fragrance house: gifting, international delivery and a cart that stays right.

Sales since the new gifting flow
+12%
Working together
Since 2023
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Miller Harris's cart does a lot: gift wrap, gifts with purchase, free samples and delivery to many countries. I look after their Shopify storefront, and I rebuilt the gifting flow so all of it works together without wrong prices or glitches.

Miller Harris is a British fragrance house, founded in London in 2000 and known for its couture approach to perfumery.

Industry
Fragrance
Timeline
Ongoing Fractional Support

Client feedback

“We have worked exclusively with Graftstudio on a series of Shopify projects over the past twelve months. Richard has been nothing but forthcoming; he's reliable and quick, even at the toughest of times.”
Amelie JannoeAmelie JannoeMiller HarrisPositive Luxury's Beauty Business of the Year 2025

What it was costing

Several features met at the same point in the cart, so every change carried risk.

  • Features on top of each other

    Gift wrap, gift-with-purchase offers and free sample thresholds all touched the same step before checkout.

  • Wrong prices and products

    A change in one place could show the wrong price, or add and remove products in the wrong combinations.

  • One message for everyone

    Delivery messaging didn't change with the shopper's currency or region.

What I changed, in order

I started with free gifts in the cart, because that's where the most features meet.

  1. Gift with purchase

    A custom picker in the cart drawer that checks stock, keeps prices right and stays steady on screen while the cart updates.

  2. Gift wrap

    Wrapping paired with its ribbon, so the two are always added and removed together, in a layout that holds up on mobile.

  3. International delivery

    Delivery messages that follow the shopper's currency, and multi-store support so the same features run in every region.

  4. Everything around it

    Ongoing maintenance and refinements as the store grows.

Miller Harris Homepage

What it measured

Customers get a clear, reliable gifting and delivery flow wherever they shop from, and sales are up 12% since the new gifting flow went in.

Who looks after it now

I do. I'm Miller Harris's fractional Shopify Plus developer, and most months that means Shopify Functions for their ongoing gift-with-purchase campaigns, built by someone who already knows the codebase.

Talk it through

Thirty minutes on your store, your stack and what's not working.