Graftstudio

Fractional

Fractional Shopify Plus development

A set number of days each week or month, worked inside your team and in your tools. The same person every time, at a seniority most brands cannot justify hiring full-time.

Fractional sits between a retainer and a hire. A retainer is work sent to an outside developer. Fractional is a developer who is part of how your team works, for a defined portion of the week.

The distinction matters more in practice than it sounds. On a retainer, work arrives as requests. Fractional means being in the stand-up, seeing the roadmap before it is finalised, and being able to say that the thing planned for next quarter is going to be a problem while there is still time to change it.

Who this is for

Brands with a strong marketing team and nobody senior on the Shopify side. The team has the ideas and the commercial judgement. What is missing is someone who can say what is possible, what it costs and what it will do to the site's performance, and then build it.

Brands who cannot justify a full-time senior developer. A senior Shopify developer is expensive, hard to hire and, on a store that is stable, underused. Two days a week of someone senior is usually better value than five days of someone learning.

Teams between hires. A developer left, the search is going to take months, and the roadmap should not stop.

Agencies who need Plus-level development capacity without hiring for it. This is common enough that it has its own page.

How it differs from a retainer

A retainer is a quantity of work per month, prioritised through a list. Fractional is a quantity of time, spent inside your team.

That means being in your Slack rather than emailing, working in your repository and your branching model, joining planning rather than receiving its output, and being available on the days agreed rather than scheduling around other work. It also means the arrangement includes thinking about the store, not just changing it.

If what you need is "things done to the store", a retainer is cheaper and simpler. If what you need is a senior developer's judgement in the room, fractional is the arrangement.

What the days look like

Usually a fixed pattern, for example two days a week, or one week a month. Fixed matters: floating days get eaten by whatever is loudest, and the point of the arrangement is reliability.

Within those days the work is whatever the team needs. Build work, code review of anyone else touching the store, technical input on the roadmap, working out what an integration will actually involve before it gets committed to, and the ordinary running repairs any store accumulates.

How the work runs

Fractional only works if the work moves without a developer being chased for it. The shape is usually the same.

Backlog. Tickets get refined before they are started: what the change is, what it touches, how it will be tested, and what done looks like. Half the value of a senior developer in planning is saying that a ticket is actually three tickets, or that it depends on data nobody has checked.

QA and release. Changes are built on a development store or an unpublished theme, tested against a written checklist, and released on an agreed day with a way back if something goes wrong. Anything that touches checkout, pricing or a data sync gets tested per market, not once.

After launch. Someone looks at the numbers and the error logs in the days after a release, rather than waiting for a customer to report it.

Alongside an existing agency. Plenty of brands keep an external partner for large builds. Fractional works well next to that: reviewing their code, writing the tickets they build from, and owning the smaller changes that are not worth a statement of work.

Not depending on one person

The fair question to ask of any fractional arrangement is what happens if that person is unavailable. The answer here is that nothing is held in one head. Architecture, integrations, release steps and the reasoning behind decisions are written down as the work happens, in your tools, and code lives in your repository. Part of the job is making the in-house team more capable over time: pairing on changes, reviewing their work, and handing over areas of the store as the team is ready to own them.

How AI fits in

AI tools are part of the everyday workflow here, used where they make the work faster without making it worse. Agentic coding tools for building and refactoring theme and app code. Scripts written quickly to audit a catalogue export, compare systems and find the products that disagree. First drafts of test plans, code reviews and regression checks. Documentation and technical specs drafted from the code rather than from memory. Every change is still read, tested and owned by a senior developer. The time saved goes back into the work.

What it is not

It is not a fractional CTO arrangement. This is a senior developer who builds, and who has enough commercial experience to be useful in planning. If you need someone to run a technology function, that is a different hire.

It is not a way of getting a full-time developer part-time and expecting full-time output. Two days is two days. The advantage is seniority and continuity, not volume.

How it works

The work, step by step.

  1. 01

    Work out what the gap actually is

    Some teams need building capacity. Some need judgement. Some need someone to own the store technically. The right shape depends on which.

  2. 02

    Agree the pattern

    Days per week or per month, which days, and how long the initial period runs before it is reviewed.

  3. 03

    Join the team properly

    Your Slack, your repository, your board, your stand-ups. Access sorted at the start rather than requested each time it is needed.

  4. 04

    Review

    Reviewed at an agreed interval, and adjusted in either direction. Some brands scale up into a build, some scale down to a retainer once the store is stable.

Brands built with Graftstudio

Bratz
Cult Gaia
Intelligent Change
Brew Tea Co
Omaze
Steamline Luggage
2XU
Gymshark
Miller Harris
Nursem
Victoria Beckham

Work with us

Talk it through before you commit.

Tell us what you are working with and we will tell you what the work involves, or say if it is not the right fit. Email hello@graftstudio.com.

Get in touch

Client feedback14

What clients say once we're a few months in.

“We have worked exclusively with Graftstudio on a series of Shopify projects over the past twelve months. As a small team ourselves, we relish working with pragmatic partners and collaborators who are not only brilliant, but also sympathetic to last-minute requests and fast-changing scopes! Richard has been nothing but forthcoming; he’s reliable and quick, even at the toughest of times. I would not hesitate to recommend Richard and Graftstudio.”

Amelie Jannoe

E-Commerce Manager, Miller Harris

“Richard was incredibly accommodating throughout the development of our new website. He was consistently solutions-focused, suggesting practical improvements that helped us streamline the site and create a better overall experience. Whenever I had a technical question, he was readily available to explain things clearly and find a way forward. I would highly recommend Richard to anyone looking to refresh their website and work with a knowledgeable, responsive, reliable developer and a genuinely nice person!”

Deborah Bryant

Brew Tea Co. logo
“Richard has been supporting us behind the scenes for years and we find him exceptionally reliable. Designs are brought to life as intended but with the added benefit that Richard will always recommend a better or simpler way of achieving a goal, something we find very valuable. The support is quick, the documentation is great and his approach is flexible to our requirements. He works really well with our team and others working on our site. The ground up build was complex with a lot of interesting features - all delivered exactly as planned. Thanks Richard, we look forward to continuing to grow with Graftstudio.”

Phil Kirby

Founder, Brew Tea Co.

Steamline Luggage logo
“I'd never go back to working with a large agency after working with Graftstudio.”

Niamh Russell

E-Commerce Marketing Manager, Steamline Luggage

TOG Knives logo
“I have worked with developers across overland of platform, one man bands to large agencies. I can say with my hand on my heart, that I will never have to look again for a developer on any project I ever work on. Richard is honest, fast and top of his game. A friend in life and business, feel very grateful to be working with him.”

Ernest Capbert

TOG Knives

TOG Knives logo
“Richard has become a vital member of the team here at TOG Knives. He is fast to respond to enquiries and fast to complete the work too, both of which make a huge difference when you are managing an e-commerce site. He's also experienced, efficient and pro-active in terms of resolving problems and developing our site, suggesting different ways of doing things. Thoroughly recommended!”

Bert Beagley-Brown

Founder, TOG Knives

Paxton & Whitfield logo
“Richard has been an invaluable resource for us as we transitioned from another agency. His communication and responsiveness have kept up with our various complex needs. Highly recommend!”

Ben Twineham

E-Commerce Marketing Manager, Paxton & Whitfield

“We worked with Richard at Graftstudio to build our website from scratch. Aside from delivering what we wanted on-time and looking great, what was great was Richard's proactiveness in suggesting solutions / options to our requirements that we hadn't thought of, or were unaware of.”

Richard Sagar

Founder, The Spirited Club

TUTTI logo
“We worked with Richard to develop a brand new website, and he really understood our vision from the start. He offered thoughtful suggestions that matched our aesthetic and branding, and was always happy to problem-solve along the way to ensure we achieved exactly what we wanted. Since then, he’s continued to offer support whenever needed, and we’ve also collaborated on smaller projects together. Highly recommend!”

Jenny Aktas

E-com Trading Manager, TUTTI

“I would recommend working with Graftstudio for all of your Shopify development needs. Richard is a clear communicator and always sticks to deadlines. Work is always done to the highest level.”

Sonny Singh

Manager - Scotland Kilt Company, KILT SOCIETY™

Snackfully logo
“Richard at Graftstudio is a pleasure to work with. Very knowledgeable & quick to respond to any development work we may have with the site. We truly value his support & would recommend Graftstudio to anybody on Shopify.”

Maggie Ibetson

Marketing Manager, Snackfully

Jambys logo
“Richard approached this project thoughtfully, and achieved a lot in a short time as a result. We are excited to continue working together!”

Andrew Goble

Jambys

Intelligent Change logo
“Graftstudio has excellent web developers with wonderful communication skills and an eye for design.”

Liliya Kay

E-Commerce Manager, Intelligent Change

“Graftstudio was very helpful and easy to work with. Understands someone who doesn't have the best knowledge of how to best visually progress their website. Will be working with them again.”

Ruth Haldon

Founder, Ruth Haldon Jewellery

Don't take our word for it

See what AI has to say about us

Each one opens with a question about Graftstudio already asked. Read the answer, then ask it anything else.

The question we ask for you
I run ecommerce at a brand on Shopify Plus. What makes Graftstudio a strong senior-led partner for a Shopify Plus build, migration or ongoing development, and how does their way of working differ from an agency? Summarise the highlights from Graftstudio's website: